School Consent Exception

LabFlow operates under the COPPA school consent exception. When a school signs up for LabFlow, the school acts as the parent's agent and provides consent on behalf of parents for the collection of student information necessary to provide the educational service. This means schools — not parents directly — authorize LabFlow to collect information from students under 13.

What Information We Collect from Students Under 13

• First and last name
• Email address (school-assigned)
• Lab work, data entries, and reflections submitted during class labs
• Help chat messages (when the AI Help feature is enabled by the school)

We do not collect location data, photos, or any information beyond what is needed to provide the lab management service.

How We Use This Information

Student information is used solely to provide the LabFlow educational service — enabling students to complete lab assignments, allowing teachers to monitor progress, and generating AI-assisted guidance. We do not use student information for advertising, profiling, or any commercial purpose.

Parent Rights

As a parent or guardian, you have the right to:

• Review your child's personal information collected by LabFlow
• Request correction of inaccurate information
• Request deletion of your child's personal information
• Refuse further collection of your child's information

To exercise any of these rights, contact your child's school administrator. The school will coordinate with LabFlow to fulfill the request.

Third-Party AI Processing

When the AI Help feature is enabled, student lab questions are processed by Anthropic's Claude AI. Only lab content and the student's question are sent — name and email are never transmitted to Anthropic. Schools may disable this feature entirely through the admin panel.

Contact Us

For COPPA-related questions or to exercise parental rights, contact:
[INSERT CONTACT EMAIL]
Or contact your child's school administrator directly.